Pvip Privacy Policy — How is your information kept secure?
Last updated: 2025. Please read this privacy policy carefully before creating an account at pvip.
What types of information do we collect?
When you register on the pvip platform, your name, email address, mobile number, and date of birth are collected. Payment-related information and identity verification documents may also be collected to handle financial transactions. When you browse our website, usage data is automatically collected via device type, browser information, IP address, and cookies. If you contact customer support, your messages and conversation history are stored. All of this information is collected solely to improve the quality of the platform and to make your experience easier and more secure.
How is collected information used?
Your information is primarily used to manage your account, process transactions, and ensure legal compliance. Personal data is also analyzed to maintain platform security and prevent fraud. Your preferences and activity may be used to send relevant promotions or offers, though you can opt out of such communications at any time. Aggregate usage patterns are analyzed to improve service quality, but no personal identity is revealed in the process. Your information is never sold to third parties.
Is information shared with third parties?
Pvip shares your information with third parties only in specific circumstances. Only the information necessary to complete a transaction is shared with payment processing partners, who operate under strict confidentiality agreements. Information may be disclosed in response to legal directives from Bangladeshi legal authorities or regulatory bodies. Relevant authorities may also be informed in cases of cybersecurity investigations or fraud detection. Outside of such cases, your personal information is kept entirely confidential and is not exchanged for any commercial purpose.
Use of Cookies & Tracking Technologies
Pvip uses cookies on its website to enhance your browsing experience and keep your login session active. Session cookies are automatically deleted when you close your browser, while persistent cookies remember your preferences. You can disable cookies at any time through your browser settings, though this may limit some features of the platform. Any third-party analytics tools used collect only aggregate statistics, not personal identities. We do not use cross-site tracking or advertising tracking cookies.
How secure is your information?
Pvip uses the highest-grade encryption technology to keep your personal and financial information secure. Multi-layered security measures are maintained at the server and database level. Two-factor authentication and real-time monitoring are in place to prevent unauthorized access to your account. Members of the security team regularly conduct system audits and swiftly address any potential risks. That said, since absolute security cannot be guaranteed, we recommend using a strong password and taking responsibility for protecting your account.
What are your rights?
Under applicable laws in Bangladesh, you have the right to view, correct, and request deletion of your personal information. You may object to the processing of your data or request that certain processing be restricted. Under the right to data portability, you may request a copy of your own data. To exercise these rights, email [email protected] and our team will respond as promptly as possible. Identity verification may be required to process your request.
How will you be notified of policy changes?
Pvip reserves the right to update this privacy policy at any time, and any changes will be published on this page with a new date. For significant changes, you will be notified via your registered email or through a platform notification. Continued use of the platform after any changes will be considered your acceptance of the updated policy. It is therefore a good habit to visit this page regularly. We always believe in transparency and are committed to protecting your information.
All data is protected with high-grade encryption.
Your personal information is never sold to third parties.
View or update your information at any time.
You will be actively notified of any policy changes.
Have more questions?
If you have any questions about the privacy policy, visit our FAQ page or log in to your account directly and contact the support team for assistance. pvip is always committed to protecting your information and is ready to resolve any concerns promptly. We also encourage you to read our Terms & Conditions and Responsible Gaming policy.